Guest Services Representative FT

POSITION SUMMARY The primary responsibility of this position is to provide guests with a positive initial experience at the Clay Center.
This experience is created by providing guests with accurate event information, assisting them in purchasing/picking up tickets to Clay Center events as well as daily museum admission, assisting with customer service matters that may arise, and performing opening procedures and end of day reporting for the Box Office.
This position interacts with a variety of constituents and works with all other staff of the Clay Center to maintain a high level of guest service.
Employee may occasionally oversee Box Office operations in the absence of the Guest Services Manager and Assistant Guest Services Manager.
Employee must exercise some independent judgment and initiative.
Job Type: Full-time Pay: $13.
00 per hour Expected hours: No less than 37.
5 per week Benefits: * Dental insurance * Health insurance * Paid time off * Vision insurance Shift: * 8 hour shift Weekly day range: * Weekends as needed Work setting: * In-person Experience: * customer service: 1 year (Required) Ability to Relocate: * Charleston, WV 25301: Relocate before starting work (Required) Work Location: In person