HOTEL Front Desk Rep - Full Time- Flexible shifts

WHO IS OUR IDEAL CANDIDATE? Someone to help our guests! Show off your city and be the tour guide for the guests – send them to your local favorites.
Make an impact on your guests by making each experience unique and tailored to them.
Sincere smiles go miles – we want someone who loves hospitality.
When was the last time you did something nice for someone? Empowered individuals are our favorite – be your bold self.
Schedule should be flexible and available for weekends and Holidays.
WHAT DOES A DAY AS A FRONT DESK REPRESENTATIVE LOOK LIKE? Welcomes guests and assists them with their stay, including checking in/out, wake up/courtesy calls, and handling guest concerns and requests Takes reservation requests and making adjustments to reservations as needed Works with Hotel Management and other team members to provide an excellent guest experience Uses our front desk computer system to complete customer transactions and run reports Communicates with the housekeeping team to be aware of room availability or guests QUALIFICATIONS HS Diploma or equivalent work experience 1-2 years in a previous customer service position Basic office skills (i.
e.
math, cash handling, computer skills, etc.
)